KVD Service Congress Essen

06. - 07. November 2024 | International Trade Fair for Service, Spare Parts Logistics, and Customer Service

The KVD Service Congress is a prestigious annual event that has established itself as a central platform for service, spare parts logistics, and customer service in Germany. Since its inception in 1994 by the Kundendienst-Verband Deutschland e.V. (Customer Service Association Germany), the congress has evolved into a must-attend for professionals in these fields. Every November, experts, decision-makers, and providers gather in Essen to discuss the latest trends, technologies, and best practices..

A distinctive feature of the KVD Service Congress is its accompanying trade fair. Here, exhibitors present their innovative solutions, products, and services, ranging from advanced technological tools to new management strategies. The fair provides a unique opportunity for personal exchange and networking among service professionals and businesses.

The event's focus is on introducing current concepts, discussing future challenges in the service sector, and showcasing pioneering innovations. Participants can look forward to exciting keynotes, practical workshops, and discussion rounds led by leading figures in the industry.

Another highlight of the KVD Service Congress is its impressive location: the GRAND HALL Zeche Zollverein in Essen. This former coal mine and coking plant is not just an industrial monument but also part of the UNESCO World Heritage. The blend of historical industrial architecture with modern facilities creates an inspiring backdrop for the event. The central arrangement of exhibitors in the hall, similar to a marketplace, encourages intense interaction and facilitates access to various providers.

The KVD Service Congress stands out for its comprehensive range of topics, the quality of its exhibitors, and the high level of discussions and presentations. For professionals who want to stay up-to-date with developments in the field of service and customer support, this event offers an unparalleled opportunity for learning, networking, and interacting with industry leaders.

The KVD Service Congress will take place on 2 days from Wednesday, 06. November to Thursday, 07. November 2024 in Essen.

In 232 days
Date:
06.11.2024 - 07.11.2024*
Wednesday - Thursday, 2 days
Trade Show Contact
Display e-mail address
www.service-congress.de

Audience:
professional visitors only

Cycle:
annually

Year of foundation:
1994

Local time:
07:05 h (UTC +01:00)

Fair location:

Grand Hall Zollverein,
Kokereiallee 9-11, 45141 Essen, North Rhine-Westphalia, Germany

Hotels

for trade fair date in Essen


Fair organizer
Kundendienst-Verband Deutschland e.V. (KVD)
Pliesterbecker Str. 165
46284 Dorsten, Germany
Tel: +49 (0)2362 98730
Fax: +49 (0)2362 987398
Display e-mail address
www.service-congress.de
Past editions:
  • 08. - 09. November 2023
    Essen
  • 09. - 10. November 2022
    Essen
  • 10. - 11. November 2021
    Online
  • 04. - 06. November 2020
    Online
  • 07. - 08. November 2019
    München
  • 08. - 09. November 2018
    München
  • 09. - 10. November 2017
    München
  • 03. - 04. November 2016
    München
  • 05. - 06. November 2015
    München
  • 06. - 07. November 2014
    München

Fair location:

Grand Hall Zollverein,
Kokereiallee 9-11, 45141 Essen, North Rhine-Westphalia, Germany

Hotels

for trade fair date in Essen


Product groups: call center, cleaners, communications, computer, diagnostic software, field tools, fleet service, IT, leasing, logistics service providers, luggage, measuring, navigation tools, network providers, software manufacturers, suitcases, test equipment, testing, training, transportation, vehicle bodies, work clothing, workshop equipment, …

Disclaimer: No responsibility is taken for the correctness of this information. Errors and alterations excepted! Fair dates and exhibition sites are subject to change by the respective trade fair organiser.

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FAQ

Where does the KVD Service Congress taking place?
The KVD Service Congress fair takes place in Essen, at the Grand Hall Zollverein.

When is the KVD Service Congress taking place?
Visit the KVD Service Congress from 06. - 07. November 2024.

How often does the KVD Service Congress take place?
The KVD Service Congress takes place annually.

What kind of fair is the KVD Service Congress?
The KVD Service Congress is an exhibition for Software, Logistics and IT.