UCX London - Unified Communications EXPO London

UCX London – Unified Communications EXPO is the UK’s leading trade event for communications and collaboration technologies. It is widely recognised as the key meeting point for senior professionals shaping the digital workplace. As a dedicated B2B exhibition, UCX attracts a highly qualified audience from across the IT and technology sectors, providing a focused, business-driven environment for strategic decision-making and investment.

The event is organised by Imago Techmedia, an established UK-based technology publisher and event organiser with a strong focus on forward-looking technology themes. UCX takes place annually in autumn at ExCeL London, one of Europe’s most advanced exhibition and conference venues. Positioned in one of Europe’s most dynamic tech hubs, the event reflects its close ties to the UK’s innovation landscape — and in particular to London as a globally connected business and financial centre.

UCX covers the full spectrum of modern enterprise and workplace communications. The emphasis is on transformation initiatives where communications are viewed not merely as IT infrastructure, but as a strategic enabler of employee and customer experience. Key themes include people-centric transformation strategies, the structured deployment of unified communications platforms, AI-driven communications and analytics solutions, and the rationalisation of complex technology estates. The programme also addresses pressing topics such as responsible AI, cybersecurity in UC environments, future-ready UC architectures and mobile-first communications strategies.

Leading vendors in unified communications, UCaaS, CCaaS, cloud services, networking, IT security, collaboration software, workplace technologies and customer experience solutions showcase their products and services. Exhibits range from cloud telephony and contact centre platforms to AI-powered communications solutions, automation and analytics tools, integration platforms, and hardware and infrastructure for hybrid and digital workplaces. Exhibitors predominantly represent the IT, telecommunications, software, cloud and consulting sectors.

The visitor profile includes senior IT decision-makers — CIOs, CTOs, IT directors, systems architects and digital transformation specialists — as well as leaders responsible for customer experience, collaboration, infrastructure and corporate strategy. They attend UCX to assess technologies, shape investment plans and exchange best practice with industry peers. The clearly defined professional audience ensures a strong emphasis on practical application and tangible business value.

A standout feature of UCX is its comprehensive conference programme, featuring keynote presentations, in-depth case studies and interactive panel discussions. Industry experts share insights from real-world implementation projects, approaches to optimising existing UC environments, and strategies for enhancing both employee and customer experience.

Hosted at ExCeL London in the Royal Docks, the event benefits from excellent transport links. The venue is easily accessible via the Docklands Light Railway (DLR), the London Underground, multiple bus routes and nearby London City Airport. Combining an international setting, state-of-the-art facilities and a sharply defined thematic focus, UCX London – Unified Communications EXPO is an essential industry event for organisations looking to future-proof their communications and collaboration strategies.

The UCX London - Unified Communications EXPO will take place on 2 days from Wednesday, 14. October to Thursday, 15. October 2026 in London.