Customer Experience Expo London

27. - 28. November 2024 | Trade fair for innovative customer service technologies, digital transformation, and optimized customer experience strategies

The Customer Experience Expo (CXE), hosted by Roar B2B Limited, is a leading trade fair dedicated to the latest developments and innovations in customer interaction and support. This annual event is held at ExCeL London, a center equipped with modern infrastructure and excellent accessibility, making it ideal for international gatherings..

CXE provides a platform for professionals from call and contact centers, as well as executives in customer engagement, IT, and operations, to explore advanced technologies, strategies, and solutions aimed at transforming customer experiences in our increasingly digital world. The focus of the expo includes key topics such as artificial intelligence and automation, digital transformation, customer and employee engagement, customer retention and loyalty, omni-channel communication, contact center technology, workforce management, corporate culture, and data analytics.

The expo offers a wide range of products and services, from cutting-edge communication tools to innovative software solutions designed to make customer contact more efficient. Visitors can benefit from interactive workshops and conferences with industry experts, who provide insights into best practices and upcoming trends.

CXE is distinguished not only by its usefulness, uniqueness, and specific orientation, but also by its significance to the city of London. As a global financial center, London provides an ideal platform for bringing together professionals from around the world, adding an international dimension to the fair.

Key visitors include decision-makers and professionals from various industries engaged in customer interaction.

The venue, ExCeL London, with its capacity and versatility, is ideally suited for large-scale events and is easily accessible thanks to excellent transportation links. The London Underground and the DLR (Docklands Light Railway) allow visitors to easily reach the exhibition center, facilitating participation from both domestic and international attendees. CXE thus offers a unique opportunity to experience and network with the latest industry trends in the heart of one of Europe's most vibrant cities.

The Customer Experience Expo will take place on 2 days from Wednesday, 27. November to Thursday, 28. November 2024 in London.

In 18 days
Date:
27.11.2024 - 28.11.2024*
Wednesday - Thursday, 2 days
Opening hours:
Wednesday, 27.11.  09:30 – 16:30 h
Thursday, 28.11.  09:30 – 16:00 h
Trade Show Contact
Display e-mail address
www.callandcontactcentreexpo.co.uk

Audience:
professional visitors only

Cycle:
annually

Local time:
13:26 h (UTC +00:00)

Fair location:

ExCeL London,
One Western Gateway, E16 1XL London, Greater London, England, United Kingdom of Great Britain and Northern Ireland

Hotels

for trade fair date in London


Fair organizer
Roar B2B Limited
First Floor, 115 Southwark Bridge Road
SE1 0AX London, United Kingdom of Great Britain and Northern Ireland
Tel: +44 (0)203 4337530
Display e-mail address
www.roarb2b.com

Fair location:

ExCeL London,
One Western Gateway, E16 1XL London, Greater London, England, United Kingdom of Great Britain and Northern Ireland

Hotels

for trade fair date in London


Product groups: AI-powered automation, analytics tools, call center technology, chatbots, cloud solutions, CRM systems, customer loyalty solutions, omnichannel platforms, training, workforce management software, …

Disclaimer: No responsibility is taken for the correctness of this information. Errors and alterations excepted! Fair dates and exhibition sites are subject to change by the respective trade fair organiser.

Pictures

Upload a picture from your booth on the Customer Experience Expo or other fair impressions!

Add an image

Co-located

Other co-located events

B2B Marketing Expo
Call & Contact Centre Expo


Trade show suppliers

ADS
Operational area: worldwide
Operational area: Europe-wide
Operational area: Europe-wide

Add a trade show supplier!

FAQ

Where does the Customer Experience Expo taking place?
The Customer Experience Expo fair takes place in London, at the ExCeL London.

When is the Customer Experience Expo taking place?
Visit the Customer Experience Expo from 27. - 28. November 2024.

How often does the Customer Experience Expo take place?
The Customer Experience Expo takes place annually.

What kind of fair is the Customer Experience Expo?
The Customer Experience Expo is an exhibition for Communications, Digitalization and Artificial intelligence (AI).

What are the opening hours of the Customer Experience Expo in London?
Opening hours: Wednesday, 27.11.  09:30 – 16:30 h; Thursday, 28.11.  09:30 – 16:00 h;