Call & Contact Centre Expo London

27. - 28. November 2024 | Europe’s leading event for call & contact centre professionals

The Call & Contact Center Expo, launched in 2018, is a leading trade fair for experts in the call and contact center industry. Held annually at the impressive ExCeL London, it serves as a central hub for exchanging the latest trends and developments in the sector. Organized by Roar B2B Limited, this influential event attracts experts and market leaders from various fields..

The focus of the fair is on presentations and discussions about current topics such as Artificial Intelligence, Chat-Bots, Omni-Channel Communication, Customer Relationship Management (CRM), Cloud Solutions, IVR (Interactive Voice Response), Multi-Channel Communication, Performance Management, Quality Monitoring, Virtual Contact Centers, Remote Working, Video Conferencing, and much more. A wide range of products and services are showcased, including call center software, call recording, unified communications, and workforce management solutions.

The fair emphasizes its connection to the city of London, a significant international business hub, thereby highlighting its global significance and appeal. Highlights include expert seminars, interactive masterclasses, and panel discussions, offering visitors insights into the latest technological innovations.

The exhibitors represent a broad spectrum of industries, including technology, telecommunications, and customer service. The main target audience of the fair are professionals and decision-makers from these and related industries, who are in search of innovative solutions and best practices.

In summary, the Call & Contact Center Expo is not only a significant meeting point for professionals but also reflects the dynamic development of the call and contact center industry. ExCeL London as the venue is easily accessible and provides a modern, well-equipped environment for this high-caliber event.

The Call & Contact Centre Expo will take place on 2 days from Wednesday, 27. November to Thursday, 28. November 2024 in London.

In 243 days
Date:
27.11.2024 - 28.11.2024*
Wednesday - Thursday, 2 days
Trade Show Contact
Display e-mail address
www.callandcontactcentreexpo.co.uk

Audience:
professional visitors only

Cycle:
annually

Year of foundation:
2018

Local time:
08:36 h (UTC +00:00)

Fair location:

ExCeL London,
One Western Gateway, E16 1XL London, Greater London, England, United Kingdom of Great Britain and Northern Ireland

Hotels

for trade fair date in London


Fair organizer
Roar B2B Limited
First Floor, 115 Southwark Bridge Road
SE1 0AX London, United Kingdom of Great Britain and Northern Ireland
Tel: +44 (0)203 4337530
Display e-mail address
www.roarb2b.com
Past editions:
  • 29. - 30. November 2023
    London
  • 22. - 23. November 2022
    London
  • 16. - 17. November 2021
    London
  • 10. - 11. November 2020
    Online
  • 27. - 28. March 2019
    London
  • 21. - 22. March 2018
    London

Fair location:

ExCeL London,
One Western Gateway, E16 1XL London, Greater London, England, United Kingdom of Great Britain and Northern Ireland

Hotels

for trade fair date in London


Product groups: CRM systems, inhouse advice, integrated CX software, IT management services, outsourced advice, telecommunication services, telephony hardware, …

Disclaimer: No responsibility is taken for the correctness of this information. Errors and alterations excepted! Fair dates and exhibition sites are subject to change by the respective trade fair organiser.

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Co-located

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B2B Marketing Expo


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FAQ

Where does the Call & Contact Centre Expo taking place?
The Call & Contact Centre Expo fair takes place in London, at the ExCeL London.

When is the Call & Contact Centre Expo taking place?
Visit the Call & Contact Centre Expo from 27. - 28. November 2024.

How often does the Call & Contact Centre Expo take place?
The Call & Contact Centre Expo takes place annually.

What kind of fair is the Call & Contact Centre Expo?
The Call & Contact Centre Expo is an exhibition for Marketing, Software and Telecommunications.